Frequently asked questions
What is the return policy?
Zaviyah offers a 14-day return policy from delivery. You can return your order and get a refund within 7 business days after we receive it. Excludes final sale or personalized items. Contact support@zaviyah.com for help.
When will I get my order?
Your Zaviyah handbag order will arrive within 3-5 business days from the date of purchase. You can track your order's status anytime in the Order Tracking section on our website. For any questions, reach out to support@zaviyah.com.
Where are your products manufactured?
Zaviyah handbags are manufactured with care, and the origin depends on the specific product. Some of our handbags are proudly made in Pakistan, while others are imported from trusted international artisans to ensure the highest quality and craftsmanship. For details on a specific product, check its description on our website or contact support@zaviyah.com.
How much does shipping cost?
Shipping for Zaviyah handbags costs 200 PKR per order. However, orders above 3000 PKR qualify for free shipping. Track your order in the Order Tracking section on our website. For more details, contact support@zaviyah.com.